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The banking business relates with their customers during the weekly business days, but only a few pay close attention to the importance of demography variables especially in the area of technology use. This study intends to...

The application of digital technologies in various human endeavours today is unabated. This article presents information and communications technologies (ICTs) as a driving force for promoting tourism in Africa for accelerated...

Business and Management Hospitality, Travel, and Tourism Management Hospitality, Travel, & Tourism Management

The numbers of crimes and accidents, among other challenging issues, requiring a mobile application with localization capabilities are on the increase. Yet there is under-utilization of location information provided by mobile...

Telecommunications Media and Communications Networking and Telecommunications

While the acceptance and use of mobile marketing technology (MMT) is playing a significant roles in Small and Medium Enterprises (SMEs), few studies have explored how an appropriate framework for understanding the underlying...

Electronic Services & Service Science Business and Management Business Information Systems

Following the aftermath of the civil war, the Sri Lankan tourism industry begins to surge and enters its golden era. However, due to the Easter Sunday attack in 2019 and the COVID-19 global pandemic, Sri Lankan tourism is...

central province registered boutique hotels service quality servqual model

Effective implementation of organisational strategy is considered a major tool for facilitating firm performance and global competitiveness. However, most academic discussions and debates in existing literature have limited the...

Business and Management Business and Organizational Research Operations & Service Management